In the past few years, our industry has seen an active climate of mergers and acquisitions: Approximately 30 NSCA integrator members have been acquired in the last year alone. Although many experience great success in organic growth through hiring, completing successful acquisitions is another way to expand in many cases. Most of these acquisition deals Read the full article…
Recently, the NSCA Codes & Compliance Committee got together to brainstorm ideas and suggestions to share with integrators and manufacturers about achieving risk mitigation. The following list is a result of our brainstorming: simple, easy-to-follow best practices to minimize potential business threats and ensure business continuity. Implement cybersecurity best practices, such as those found in Read the full article…
The emphasis on school security isn’t going away anytime soon. And growing interest in the Partner Alliance for Safer Schools (PASS K-12) initiative is proof. A year ago, we launched the latest version (the fourth edition) of the PASS K-12 Safety and Security Guidelines for K-12 Schools. To help schools keep up with ever-changing risks Read the full article…
The average NSCA member has seven open positions. And, unless we see a softening in the North American economy, it’s unlikely that this pattern will change anytime soon. In other words, our industry needs more talent! It’s no secret that compensation and benefits can help encourage potential staff members to join your team. Although money Read the full article…
When business is good, everything seems to be going right. It can be hard to break away from routine. And why would you? Everyone is busy, the pipeline is filled with projects for the foreseeable future, and you’re making a profit. But when it comes to exploring new technology and business opportunities, it may be Read the full article…
You know it all too well: Systems integrators have a constant tension between customer experience and profits. Customer satisfaction is your No. 1 priority, so you deploy the latest and greatest technologies and systems to meet their expectations; however, like the cobbler whose children have no shoes, you may be neglecting your own legacy systems Read the full article…
Over the next few months, we’ll take an inside look at how the NSCA 2019 Excellence in Business award winners have adapted to our constantly changing industry. The story of Beacon Communications is last on the list. For its commitment to increasing customer satisfaction and repeat business, Beacon Communications was named an NSCA 2019 Excellence in Read the full article…
Sometimes an employee just doesn’t meet expectations. Before you send an employee on their way, are you sure job responsibilities were clearly spelled out? Did you provide guidance? Was there a plan to help the employee improve? Follow these steps to ensure you’re handling the process correctly and avoiding potential problems later. 1. Write Everything Read the full article…
Integrators often ask NSCA how they can increase profits without adding dollars to the top line. We frequently hear this question: “Our sales are growing but our profits are not. Now what?” This problem is nothing new; we’ve been sharing insights and resources for many years to help integrators improve in this area. Sometimes in Read the full article…
For a long time, Santa Rosa, CA-based PCD’s management team served as the company’s project managers. This approach worked well for a while; as work picked up, however, project management needs grew as well. As a result, PCD needed to develop its project management team from the ground up – and wanted to give the Read the full article…
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