Your integration firm houses all types of personal information: social security numbers, credit card numbers, account numbers, drivers’ license numbers. What happens when this data is compromised? Many people don’t put cybersecurity at the top of their list – but you should. Globally, cybercrime exceeded $600 billion in 2017. The average total cost of a Read the full article…
Finding, hiring, and retaining employees is our industry’s No. 1 concern. We hear it from industry publications, from our partners, and straight from the mouths of our members. In their own words, integrators told us in a recent report that they struggle to: Fill staffing needs for experienced technicians and designers Find and keep Read the full article…
The last few years have proven to be exciting times in our industry. Customer demands and shifting business models are changing how we run our businesses. The lack of available talent is a huge barrier to growth; our integrator and manufacturer members constantly find themselves scrambling to manage priorities. We’ve felt these changes at NSCA, Read the full article…
When Sound Inc. noticed that more of its customers were shifting away from owning their own hardware, Steve Kocimski, director of sales at Sound Inc. in Naperville, IL, knew it was time to rethink how the company positions its equipment and service offerings. “Whether it be hosted voice or cloud computing, customers have the mindset Read the full article…
To realize big data’s benefits, rethink the way you approach it and focus on ways you can use it to improve business
When it comes to RMR, we aren’t where we need to be. Our recent Financial Analysis of the Industry report reveals that the percentage of revenue from recurring sales has been dropping since 2010, reaching a historical low point of 10.83%. The report also indicates, however, that most profitable and top-quartile companies consistently rely on Read the full article…
There’s nothing like the excitement of winning a new project – especially a big one (or one that will bring in lots of revenue and keep lots of people busy for a long time). When word comes in that the project is closed, the bell rings! There is a feeling of satisfaction in knowing that Read the full article…
Every year, new legislation impacts the way integrators do business. Sometimes, these impacts are positive – but sometimes they’re not. NSCA works year-round as your advocate, supporting integrators through government affairs and legislative tracking and reporting. External factors, specifically political and legal, are forces that can have major implications for how you run your business. Read the full article…
Now that midterm elections are over, we have a better idea about what may happen in terms of legislation over the next two years. After attending the alliantgroup’s Leadership, Technology & Policy Summit in early November with a few NSCA members – in good company with more than 100 professionals from across the nation (former Read the full article…
Understanding labor burden, and how it impacts the direct hourly cost of your billable labor (for technicians, engineers, programmers, project managers, etc.), may change your business. When it comes to running a profitable company, labor burden is a crucial concept. It helps managers understand the true costs and resulting profitability of people, projects, and departments. Read the full article…
