What Every Integrator Needs to Know: NSCA Webinars and Roundtables

Register for NSCA webinars and roundtables to learn more about industry-specific business issues, research and trends, practical tips, tools, strategies, techniques, and resources on a variety of professional development topics.

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Upcoming NSCA Webinars and Roundtables:

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Beyond Automation: Why Human Connection Matters in an AI-Driven Workforce

Tuesday, September 29 | 11:00AM Central

AI is transforming how organizations work, communicate, and serve customers — but technology alone does not create trust. As automation, AI tools, and data-driven decision-making become part of everyday work, the organizations that thrive will be those that combine technology with strong human judgment, communication, empathy, and customer focus. This session explores how AI is changing the workforce, where it creates opportunity, the challenges employees and leaders face, and what organizations can do to build AI literacy and confidence. Participants will also examine where technology should handle transactions and where human expertise remains essential to helping customers understand complexity, make decisions, and feel confident in the outcome.

Speakers

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AI ROI: Measuring the Business Value of Artificial Intelligence

Tuesday, October 20 | 11:00AM Central

Artificial intelligence is becoming part of how systems integrators sell, design, operate, and serve their customers. But as AI investments grow, one question continues to challenge business leaders: How do you know if your AI investments are actually creating value?

In this webinar, the NSCA AI & Cybersecurity Committee will introduce a practical framework for evaluating the business value of AI. Rather than focusing solely on AI usage, subscriptions, or technology costs, the discussion will explore how integrators can establish a baseline, identify measurable business outcomes, and evaluate the broader impact of AI on their organizations.

Attendees will learn how to evaluate AI initiatives across four areas of value: cost savings, capacity creation, revenue growth, and risk reduction. The session will also explore why traditional ROI may not tell the entire story and how organizations can consider operational, strategic, and organizational value when evaluating AI investments.

Whether your organization is experimenting with AI, expanding its use, or developing a broader AI strategy, this session will provide a practical way to ask the right questions, measure results, and make more informed decisions about where AI can create meaningful business value.

Attendees will take away:

• How to establish a baseline before implementing an AI initiative
• Ways to measure financial and operational benefits
• How to distinguish cost savings from the additional capacity AI can create
• How revenue growth and risk reduction can factor into AI value
• Why AI ROI should be evaluated as part of a broader business value framework

Speakers

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By registering for NSCA webinars, roundtables and events, you are agreeing to allow NSCA to share your registration information with the event sponsor(s), who may elect to communicate or market its products or services directly to you. The email communications can be unsubscribed from at any time by contacting memberservices@nsca.org.