Success Stories

If you have an NSCA story to share, contact memberservices@nsca.org.

NSCA Success Story: Coitcom

"A military mantra I have adopted is: 'Cover, move, communicate.' It is essential that you protect your team and mission at all times," says Kevin Miller, Coitcom. "You do that best by constantly adjusting your position and tactics to fit the situation."

Being part of a trade organization and the overall community is a huge plus for Coitcom’s development. Because of NSCA, Coitcom has partners and friends throughout the country that it relies on for guidance, experience, and partnership. The Coitcom team is constantly bouncing ideas and experiences off NSCA to get feedback and improve its decision-making. As the world continues to get smaller, the company has also partnered with multiple NSCA members to service clients throughout the country and internationally.

Helping During Crisis

Helping During Crisis

“NSCA has really shone through the pandemic. The work that Chuck Wilson and the team have done bringing members together, sharing information, and economic forecasting has really helped. We plan to get more deeply involved with NSCA because we don’t want to miss out.”

~ John Mitton, VP of Audio Visual Group / CTO, Red Thread

Connecting a Community

Connecting a Community

“The most valuable part of NSCA is the people. NSCA staff and members have been a great connection for answering questions, collecting data, and brainstorming. It’s easy to work in our own little silos and make assumptions about the outside world. We all think we’re unique. It’s another thing when you can speak with a peer in a different market who is going through the same exact challenges you are. NSCA provides this important connection.”

~ Matt Preuett, Chief Marketing Officer, AV Solutions

Business Guide When You Need One

Business Guide When You Need One

“NSCA has a host of tangible resources, like technical training, economic outlooks, HR and salary guides, legal reviews, etc., that can save a company hundreds of hours and tens of thousands of dollars. Whenever we have a question about our business operations, the first thing we do is check the NSCA library for guidance.”

~ Kevin Miller, President, Coitcom

NSCA Success Story: Giving CTI the Resources It Needs for Continued Progress

NSCA Success Story: Giving CTI the Resources It Needs for Continued Progress

When it comes to strategic growth, Conference Technologies Inc. (CTI) knows all about it. Among the fastest-growing companies in the integration world, it manages 24 locations around the country and has successfully expanded from a small AV firm with local reach in St. Louis to a nationwide integrator that services a global customer base. The company credits NSCA in part for its success as it continues to expand while maintaining a focus on employee engagement and customer satisfaction.

NSCA Success Story: Building Better Customer Bonds

NSCA Success Story: Building Better Customer Bonds

In his new role as marketing manager at Bogen Communications, Steve Doran says NSCA and its resources have helped him gain a better understanding of the needs and concerns of today’s low-voltage installers. By better understanding these pain points, it’s easier to find ways to help customers boost sales and profits.

NSCA Success Story: Developing a New Project Management Team

Computer Team Building Business Team Success

For a long time, Santa Rosa, CA-based PCD’s management team served as the company’s project managers. This approach worked well for a while; as work picked up, however, project management needs grew as well. As a result, PCD needed to develop its project management team from the ground up – and wanted to give the people in these new roles enough knowledge to be effective. So they called on Nadim Sawaya of Enterprise Performance Consulting – an NSCA Member Advisory Councilmember – to get everyone on the same page.

NSCA Success Story: Helping a New Business Get Off the Ground

NSCA Success Story: Helping a New Business Get Off the Ground

Familiar with NSCA for more than 12 years, Patrick DeZess didn’t get a chance to really experience the benefits it offers until he attended the Business & Leadership Conference in 2015. A few years later, once Augmentering was established, he knew it was important to align his new company with industry associations like NSCA. And one of the best membership benefits he discovered was one he wasn’t even planning on …

NSCA Success Story: An Immediate ROI on Project Management Training

NSCA Success Story: An Immediate ROI on Project Management Training

When his company is in control of a project, Scott Wright, president at Lifeline Audio Video Technologies, noticed that estimated labor and associated costs were right on. Bid projects were another story. Staff members didn’t have enough experience or expertise to manage larger bid projects in terms of project management hours.

So Lifeline partnered with Enterprise Performance Consulting for onsite project-management training that made a difference right away!

NSCA Success Story: Boosting Cashflow with RMR

NSCA Success Story: Boosting Cashflow with RMR

When Naperville, IL-based Sound Inc. noticed that more of its customers were shifting away from owning their own hardware, the company knew it was time to rethink how it positions its equipment and service offerings. Sound Inc. wanted to find a partner to help launch an as-a-service model.

After contacting NSCA, the company learned about GreatAmerica and its financing services. In one year’s time, Sound Inc. increased its sales by nearly five times. Learn how here.


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