Employees spend 37% of their time in meetings – equaling nearly 96 days a year – according to the American National Statistics Council. As integrators, we do what we can to propose technology solutions that enhance employee productivity and reduce travel costs to help clients make meetings worthwhile. But we all know that many meetings Read the full article…
Rejoining the NSCA staff nearly 11 months ago (after a 10-year stint with AtlasIED) has given me a great opportunity to reconnect with systems integrators and other leaders on the key business issues facing our industry. (At AtlasIED, I was focused on export sales. International business is based on distributor relationships in certain regions or Read the full article…
Nothing frustrates hiring managers more than when the bright young star they worked so hard to recruit comes in three weeks later and says they received a counteroffer from their old boss. Or the other job they really wanted finally turned into an offer. Read the full article…
As part of a continuation of our How to Build a Better Business blog series, we’re covering the questions to ask when taking the second step in analyzing performance: assessing business efficiency. Read the full article…
In September, NSCA promised that it was working on an exciting project that would address the frustration we hear constantly: “We can’t find technicians with the skillsets needed to hit the ground running.” No one has the time (or resources) to put toward training technicians on the job anymore. Read the full article…
To keep our fingers on the pulse of the systems integration industry, we conducted a survey in mid-2015 to ask integration firms about their biggest business challenges. One of the most popular responses: “We can’t find technicians with the skillsets needed to hit the ground running.” Read the full article…
When it comes to AV products, I can’t think of a single instance where there is only one solution. While some products may have certain features or benefits that others don’t, there are almost always a few options for anything you are trying to get done. With these choices come challenges for integrators. Technology is Read the full article…
It wasn’t so long ago that Friday nights were “Blockbuster Nights,” and we took pictures of family gatherings with a Kodak. Ironically, just a few years later, it has all changed. Most people remember Blockbuster as the company that missed the streaming revolution. They remember Kodak as the company that failed to evolve when digital Read the full article…
No one can make more excuses than I can on being too busy to take a class or learn about a new approach. I did, however, just sit through a four-hour financial course on increasing profitability for systems integrators. It was great, and I am quite proud of my level of concentration. I also learned Read the full article…
Chances are pretty good that your technicians and installers didn’t go to charm school. I’m sure many of you can relate to this statement from observing behaviors and communications skills from many of the entry-level installer and technicians. I’ve seen and written plenty about their shortcomings but I’ve also come to develop a new appreciation Read the full article…
