As integrators grapple with ways to limit exposure for technicians and customers during site visits, doing work remotely with cloud-based control is extremely significant, says Kramer U.S. CEO Clint Hoffman.
Not having to roll a truck is always a good thing for profit margins; however, being able to do more work remotely is even more valuable in a post-COVID-19 integration market, points out Kramer Electronics U.S. CEO Clint Hoffman.
Kramer is a sponsor of NSCA’s 2020 Pivot to Profit Virtual (2020 P2Pv) conference, being held on Sept. 22-23. In this P2P Series video interview, Hoffman talks about the benefits of cloud-based control – including Kramer Control: “You never have to go onsite.”
Yes, the equipment is installed onsite, but “once the equipment is in place, you never have to go onsite again,” he says. “You can do the programming. You can operate the room remotely. You can do troubleshooting. You can do health and welfare checks. You can add new devices – all from your location, without ever having to go there. You can do all that from your bedroom in New Jersey for an installation in California.”
As integration companies focus on the Future of the Integration Business and try to plan for restrictions on customer site visits, Hoffman argues that cloud-based control can play an valuable role. “In a post-COVID-19 world,” he says, “serving all aspects of a customer’s control system remotely is a very important thing to be able to do.”
Watch the entire video interview above. (And no, your eyes aren’t deceiving you. Clint does appear to be conducting the interview from the heart of Mike and Carol Brady’s house.)
Clint Hoffman is CEO of Kramer Electronics U.S. As a 2020 Pivot to Profit Virtual sponsor, Kramer is helping NSCA lead business transformation conversations.