A year ago at this time, most employees were headed into offices every day to complete their work: holding in-person meetings, traveling and attending events, and collaborating on projects. Although some telecommuting was happening, it definitely wasn’t the norm in most industries – and likely wasn’t happening every day for most people.
Fast forward to today: Many employees abruptly headed home to work in mid-March with no concept of when they would return. Now, as we head into fall, many people are still working remotely. Some even plan to do so permanently. In fact, Global Workplace Analytics estimates that between 25% and 30% of the entire workforce will continue to work from home at least a few days each week after the pandemic is over. (Prior to COVID-19, that number was only around 3% or 4%.)
NSCA member Belden says these flexible work arrangements have created a new kind of employee: one who has fresh expectations for their workplaces when (and if) they return. According to Belden, here’s what these workers might be asking for in the near future:
- Ways to stay connected with each other beyond using email
- Technology that automates and streamlines processes – and allows for social distancing
- The ability to monitor systems/people from anywhere
- Technology that reduces the need for physical touch of surfaces and devices
- The ability to sit where they want when they do come into the office
These expectations are all good opportunities for integrators to step forward and lead clients through these changes – showing them how technology can help address new expectations. Read the entire blog here to learn more.