August 10, 2012
Q: How much of the financial information should we share with our employees? A: Many have argued this point both ways at our management conferences. I personally believe you should share only the information they need to do their job,…
July 28, 2012
Q: We’ve had problems recently with managing responsibility over contracts and discovered we have signed some bad contracts. How do most members set up a contract signing procedure? A: Great question and a major source of trouble with everyone lately….
July 5, 2012
Q: I’m going back and forth with our customers and accounting department over trip charges for service calls. How do other NSCA members handle this? A: There are several common methods and practices used. Some work better in larger markets,…
June 29, 2012
Q: What is the difference between a VAR and an Integrator. A: The closer we get to the IT world the more we hear the term VAR or Value Added Reseller. In my opinion that term was developed in order…
June 6, 2012
Q: We want to have our final job interview candidates do actual simulated job site and technical work for a couple days prior to making an offer. Can we do that? A: I just had a great conversation with a…
May 24, 2012
Q: Does doing system design drawings to the specific system/product level put us at risk if there were ever any issue with the design? Have you ever seen a contractor provide any kind of disclaimer with their drawings? Should we…
May 16, 2012
Q: Our local insurance broker said to brace yourself for the new rates on workers comp insurance. Is everyone seeing this? A: I did some investigating and apparently so. The experts we use said several things are occurring that have…
May 4, 2012
Q: Our A/R is getting worse each day, yet we try harder than ever to manage this. What is the average collection time and what can we be doing differently? A: Receivables should be looked at in two parts. One…
