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Industry Insights


Are Your Revenues Increasing … While Your Profits Lag Behind?

February 12, 2019

If the 9th annual Integration Business Outlook, presented by CI and NSCA, is any indication, integrators will be focused on increasing profitability in 2019. Some of the biggest takeaways of the CI 2019 State of the Industry report are that…


NSCA Success Story: Boosting Cashflow with RMR

December 25, 2018

When Naperville, IL-based Sound Inc. noticed that more of its customers were shifting away from owning their own hardware, the company knew it was time to rethink how it positions its equipment and service offerings. Sound Inc. wanted to find a partner to help launch an as-a-service model. After contacting NSCA, the company learned about GreatAmerica and its financing services. In one year’s time, Sound Inc. increased its sales by nearly five times. Learn how here.


Soft Skills: Interns Don’t Know What They Don’t Know

December 10, 2018

The Importance of Teaching Soft Skills in Internships Lisa Miller, marketing and product manager at RoomReady, took advantage of the Ignite Pilot Internship Program this past summer. She recently spoke with me about the challenges (and rewards) of hosting three…

Group Of Blue Businessmen Carrying Briefcases Standing In A Circle Around A Dollar Sign Clipart Illustration Image

NSCA Success Story: Deciding on Appropriate Staff Compensation

October 30, 2018

As Dallas-based Master Video Systems (MVS) searched for a project manager and three technicians to work on a specific project, the company was also looking for industry-specific guidance on job descriptions and payment structures so it could be competitive in the market. After checking in with NSCA, MVS discovered a few different resources that helped the company determine appropriate and attractive compensation levels. Instead of doing broad-brush searches, the company was able to go right to industry-specific data to make decisions.


Labor Installation Standard Integrated with Solutions360 Software

October 2, 2018

A common complaint we hear from integrators is that they lack information to help with job costing. Nobody seems to have enough data in an easily accessible format to help them make well-informed project decisions. In the article, Job Costing…

NSCA Success Story: Finding Affordable, Reliable Insurance

September 18, 2018

For many years, Evco Sound & Electronics Inc. had used the same local insurance company. When Kevin Bauer, Evco president, found out that it was having a hard time keeping the same insurance carrier, however, he decided it was time to start looking elsewhere. To get started, Bauer asked NSCA for insurance suggestions, which is how he learned about TrueNorth, an NSCA Business Accelerator. He gave the company a call and, when the representative mentioned other integration firms Bauer was familiar with, he knew he had found an insurance provider that understood the industry.


NSCA Reports on Findings in New ‘Financial Analysis of the Industry’

September 14, 2018

NSCA has just released an updated Financial Analysis of the Industry report for 2018, containing data from the most recent Cost of Doing Business survey

Project Management

NSCA Success Story: The Value of Project Management Training

August 21, 2018

After a recent organizational restructure, Lone Star Communications decided to add a new layer of superintendent positions to its operations department. The creation of these positions also created the need for training. Job duties were separated, along with a reorganization of teams and departments, to establish defined superintendent and project management roles. Dan Hiett, senior vice president of operations at Lone Star, reached out to NSCA to learn more about how Enterprise Performance Consulting might be able to help ease the transition for employees impacted by the restructuring.

Labor Installation Standards

NSCA Updates Labor Installation Standards

June 21, 2018

CEDAR RAPIDS, IA, June 21, 2018 – NSCA, the leading not-for-profit association representing the commercial low-voltage electronic systems industry, has released updated Labor Installation Standard guidelines, providing information that systems integrators can use to accurately estimate labor units – the…

NSCA Success Story: Financing to Capture More Deals

May 15, 2018

Inteconnex was working closely with a client on a complete IT infrastructure upgrade, totaling approximately $120,000 in equipment. To avoid incurring 100% of the expenses upfront, the client was interested in financing the project. After hearing about NSCA Business Accelerator GreatAmerica, Inteconnex did some investigating to learn more about how its financing services worked – and then decided to complete the company’s first GreatAmerica financing deal. “Our first deal with GreatAmerica was awesome,” says Marc Meyer, Inteconnex president. “If I could route every deal through them, I would.”


3 Steps to Build RMR without Drastically Changing Your Business

May 6, 2018

Over the past couple of weeks, I’ve had the pleasure of spending a lot of time with the NSCA team and some of their members. What stands out the most to me is that NSCA members are unlike a lot…

Monthly Payments

Why Quote Your Customers a Monthly Payment?

April 10, 2018

Many of the most successful RMR salespeople we know talk in monthly payments from the very start of a sales conversation. When a customer asks them to quote a price on a technology system, the monthly payment is presented –…