How to Embrace Digital Tools to Improve Customer Experience and Service Margins

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Size60.98 MB
Create DateJuly 17, 2019
Last UpdatedJuly 17, 2019

Presented by: Maureen Carlson, VP Marketing and Sales, System Surveyor

To be competitive and a healthy business, today’s integrator needs to position as a “trusted advisor” with clients and optimize value. To do that, it’s important to leverage and adopt innovative technology and smart practices. This webinar will cover how to embrace digital tools across sales and operations team to improve customer experience by engaging collaboratively and visually in the process. We’ll look at opportunities in the design and planning phase and also in the longer term customer relationship and services.

Maureen Carlson is a Co-Founder and VP of Marketing and Sales at System Surveyor. Maureen has more than 20 years experiencing working with innovative B2B technology companies. She has led product marketing and positioning for several companies and strategic go-to-market strategies. The past several years, she has delved into the electronic security market working with system integrators and security/AV/IoT system leaders on how to embrace new technology to improve customer experience and business efficiency. Learn more about the company at www.SystemSurveyor.com.

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