About Session
Presenter: Chase Fairchild, Fairchild Communications
In commercial integration, troubleshooting requires critical thinking, communication, collaboration, and the ability to stay calm when pressure is high. Success is equal parts quick response and careful judgement. In this interactive workshop, attendees will explore structured problem-solving methodologies to help them work through challenges more strategically by asking better questions. Participants will get to practice what it means to slow down reactive thinking and expand solution possibilities in real-world troubleshooting scenarios so they can balance speed with thoughtful analysis.
Inspired by These Next-Gen Academy Concepts:
- Problem-solving methods
- Asking the right questions
- Communicating complex ideas simply
- Cross-functional collaboration
- Accountability under pressure
- Confidence and decision-making
