Why Did We Do That?
October 29, 2015
The most frequently asked question, and five most commonly used words in systems integration: “Why Did We Do That?!” I’ll tell you why you probably did it. We don’t have a Read the full article…
Common Integrator Industry Frustrations
September 22, 2015
Common tech industry frustrations negatively impact communication with clients and service delivery level. ConnectWise recently covered four hotbeds of irritation that can lead to tech service providers losing their cool. Read the full article…
Big Technology is Really Just Big Communication
February 11, 2015
We spend a lot of time talking about technology silos like cloud, big data, mobile, and social. But when we strip away the talk and look at the basics, technology Read the full article…
Make Your Quiet Employees a Summer Priority
July 19, 2013
Each company has a range of employees from those who are very vocal, outspoken, and those who may shy away and not speak up as much if something is wrong Read the full article…
Serving up KPIs and Stretch Goals
April 26, 2013
One of the industry’s legendary sales managers, whom I’ve known for years, called me a few months ago with an interesting story. He was telling me about his new 35 Read the full article…
Predictable Outcomes
April 12, 2013
o you know people who say, “I could have told you that would happen?” Perhaps a parent, a coach, a former boss, or maybe even a co-worker? It drives me Read the full article…
Re-Channeling Work Ethic
March 21, 2013
had to laugh at a friend of mine last week when he called with a tremendous business opportunity, and was ready to invest in this new deal. The funny part Read the full article…
Medical Drama Demonstrates Need for MNEC
June 8, 2010
This blog has turned into a great way to communicate what is affecting the industry, NSCA member Kourtney Govro sent me her blog on the season finale of the television Read the full article…