You can’t get anywhere in any workplace without trust at all levels. And, as a manager or leader, if your employees don’t trust you, their work performance will reflect it. They may spend more time on self-preservation and job hunting than anything else. They’re also less likely to go above and beyond. And this feeling of mistrust may even trickle down to your customers, who could suffer when talking to employees who are in bad moods or not willing to work.
Insperity, one of NSCA’s affinity partners and provider of HR and business solutions to NSCA members, offers these helpful hints on ways to let your employees know they can trust you.
1. Makes Personal Connections
Take time to get to know your team and what each employee needs to perform well.
2. Be Humble
Acknowledge your team’s expertise by asking your employees for their opinions and implementing their recommendations when it makes sense to do so.
3. Help People Connect with Other People
Help employees resolve an issue they’re facing by proposing a solution or connecting them to the right person.
4. Understand Small Mistakes
Treat small mistakes as growth opportunities on the way to better performance.
5. Know that “Your” Way isn’t the Only Way
People perform better when they’re allowed to get a job done their own way.
6. Manage By Walking Around
It’s hard to trust a manager you rarely see or speak with.
7. Give Employees Kudos
Publicly recognize when team members resolve a long-standing issue, land a new client, or reduce costs.
With a foundation of trust, your employees will be more likely to talk to you to find out what’s wrong and less likely to hide. You’ll know earlier about potential problems, and your employees will know they can rely on you.
To learn more about these seven tips, read the entire blog here.