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Schedule At-A-Glance

Wednesday, February 26, 2020

7:00am – 8:00am

Breakfast for Golfers

2:00pm – 6:00pm

BLC Onsite Registration

4:15pm – 5:00pm

Thursday, February 27, 2020

7:00am – 8:00am

Breakfast

9:00am – 9:15am

Break

10:45am – 11:00am

Break

12:00pm – 1:15pm

Networking Lunch

2:45pm – 3:00pm

Break

6:00pm – 7:00pm

Cocktail Hour

7:00pm – 9:00pm

Dinner/Entertainment

Friday, February 28, 2020

7:30am – 8:30am

Breakfast

10:30am – 10:45am

Break

12:00pm – 1:15pm

Networking Lunch

2:30pm – 2:45pm

Break

4:15pm – 5:00pm

Break

5:00pm – 6:00pm

6:15pm

Closing Night Dinner

 


Detailed Schedule

Wednesday, February 26, 2020

7:00am – 1:30pm

NSCA Education Foundation Industry Charity Golf Outing

Join the NSCA Education Foundation for its annual Industry Charity Golf Outing to kick off the conference. The outing takes place at the TPC Four Seasons Las Colinas. Not only will it offer you the chance to meet new BLC attendees and get reacquainted with those you’ve met in years past, but your participation also helps the NSCA Education Foundation raise money to provide Randy Vaughan Leadership Awards to first-time attendees of NSCA’s Business & Leadership Conference.

Lunch will be provided during the day; awards will be given during the Opening Night Dinner, which begins at 6pm.

Register now!

2:00pm – 6:00pm

BLC Onsite Registration

3:30pm – 4:15pm

First-Time Attendee Orientation

If you haven’t attended NSCA’s Business & Leadership Conference in the past, this orientation is a great way to meet other new people and learn about what you can expect from the event. This informal orientation provides examples of how attendees from previous Business & Leadership Conferences have applied the concepts they learned to strengthen the operations and profitability of their businesses.

4:15pm – 5:00pm

Sponsor Appreciation Reception

Available exclusively to Business & Leadership Conference sponsors, this reception provides an opportunity to meet individuals from other sponsoring organizations who help make this annual event possible.

5:00pm – 6:00pm

Opening Night Reception

Take time to reconnect with friends or meet new attendees before the conference officially begins. Drinks and appetizers will be provided.

 

Connect with NSCA Business Accelerator and MAC Partners: alliantgroup, Audira Labs, CapitalValue Advisors, Corporate Sales Coaches, Defendify, D-Tools, EPC, GreatAmerica Financial Services, Insperity, Navigate, OfficePro, PSA Education, Solutions360, Supervox, Tradecycle and TrueNorth. NSCA partners will be available throughout the duration of the conference. Feel free to stop by and visit with them in between sessions.

6:00pm – 8:00pm

Opening Night Dinner and Awards

Join us as we honor our Excellence in Business winners: integration firms that successfully combine business acumen with success in customer service, professional development, revenue growth, marketing, strategic planning, and more. We’ll also recognize our Excellence in Product Innovation winners: products created to positively impact integrators. In addition, winners of the Randy Vaughan Founder’s Awards will be recognized.

Thursday, February 27, 2020

7:00am – 8:00am

Breakfast

8:00am – 9:00am

Opening Session: Economic Outlook 2020 for Integrators

Presented by Dr. Chris Kuehl

 

Get a better handle on how the economy will impact your business in 2020 and beyond. This high-level economic overview is the best way to kick off the Business & Leadership Conference, offering analysis of long-term trends, current conditions, and the economic outlook for 2020 and beyond from an expert economist. With 2020 being an election year and talk of tariffs, tax cuts, and possible recession fears on the horizon, you can’t miss this vital planning session, which will help you prepare for what the next year(s) will bring. The session concludes with a performance summary of key U.S. indicators, including inflation, job creation, housing, and GDP.

9:00am – 9:15am

Break

9:15am – 10:45am

Opening Keynote: The Future of Work: How Will Humans Fit In?

Presented by Geoff Colvin

 

Find out how top organizations are preparing now for the future of work. Are robots and smart machines really posed to do the work that humans do? If so, what does this mean for integrators? Where will humans add value? What job skills will be most in demand and what does this mean for the job market? Geoff Colvin answers these questions as he discusses the research that went into his bestselling book, Humans Are Underrated: What High Achievers Know that Brilliant Machines Never Will. To compete in the future, critical skills like collaboration, storytelling, social sensitivity, brainstorming, creating and innovating with others, leading, and empathy will be necessary. These are social interactions that machines can’t provide like humans can.

10:45am – 11:00am

Break

11:00am – 12:00pm

Keynote: What to Do When There’s Too Much to Do

Presented by Laura Stack

 

When you’re productive, you don’t have to sacrifice your personal life to your career. Today’s integration firm leaders – and employees in general – are overwhelmed by trying to balance day-to-day operational responsibilities with working alongside team members and thinking about strategic initiatives. In other words, they struggle with time management and work-life balance. It’s not uncommon for some for some leaders to spend 80 hours a week in the office or at home working. If you can figure out how to be more efficient, more organized, and better focused, you can get greater results in less time. Increase productivity, get out of the office earlier, and get home to the people and life you love through a proven, six-step process that teaches you how to focus on high-value vs. low-value activities. After this important session from Laura Stack, you’ll know how to set healthy boundaries, do a better job of saying “no” and not feeling guilty about it, and overcome distractions and interruptions. Hint: Multitasking is not the answer!

12:00pm – 1:15pm

Networking Lunch

1:15pm – 2:45pm

Concurrent Breakouts

Track 1

Analytics, Information, Knowledge, and Intelligence: Make Better and Faster Decisions

Presenter: Thomas Wedell-Wedellsborg
Facilitators: Brad Dempsey and Tim Hennen

 

This workshop brings executives and innovation experts, including Thomas Wedell-Wedellsborg, alongside NSCA leadership to discuss and debate the important questions surrounding artificial intelligence, machine learning, IoT, big data, and other emerging technologies. Are they useful? Confusing? Enabling? Disruptive? Where do we fit? What is the role of the integrator in this technology stack? How do we make decisions based on analytics? Will this start to dominate conversations with vendors and clients? Walk away feeling more informed and better prepared to handle the technology headed your way.

Track 2

Avoid Growing Your Business into the Ground

Presenter: Chris Younger
Facilitators: Josh Shanahan and Bill Bozeman

 

This workshop is based on the research and findings in a recently published NSCA white paper discussing the influence of private equity and growing M&A activity in the technology integration industry. It’s no secret that integrators are becoming larger and opening or buying more locations. Many NSCA members report a shift in the industry landscape that can be traced back to the dynamics of being acquired or competing with companies that have been rolled up into a larger organization. Chris Younger will explore these changing industry dynamics and share what types of changes typically occur as company ownership is altered. The typical NSCA member has transitioned from a lifestyle company to a corporate entity – and this session will help you understand what that truly means.

Track 3

4 Things that Suck Productivity – and How to Fight Back

Presenter: Laura Stack
Facilitators: Dale Bottcher and Tom LeBlanc

 

You work hard. You know how to make lists and cross things off. You want to be productive. But everyone and everything else keeps ruining your plans! So many things keep us from doing what we should be doing. We’re so distracted that it’s difficult to concentrate on high-value activities. Join Laura Stack and the NSCA leadership team in a fun, informal workshop on how to be more productive and find time to enjoy life beyond work. This workshop is for anyone who feels overwhelmed by long hours, the constant frustration of not having enough time in the day, and the pressure to achieve a healthy work-life balance.

Track 4

Driving Accountability Using EOS (Entrepreneurial Operating System®)
Part 1: Understanding the Core Principles of EOS for Process Improvement

Presenter: Ken Ritterspach
Facilitators: Kelly McCarthy and Mike Boettcher

 

So much of what we do can be improved through clear, consistent processes. Yet we hear from systems integrators that processes aren’t being followed and engagement from employees falters. This two-part workshop explores the importance of people and process as you uncover how to achieve consistent, high-quality results. Learn how to fix repeated mistakes, identify constraints, and build capacity. This workshop, led by Ken Ritterspach, is the first step toward driving improved accountability throughout your organization.

2:45pm – 3:00pm

Break

3:00pm – 4:30pm

The Executive Power Hour: Innovation: Helping Your People Bring Great Ideas to Life

Presented by Thomas Wedell-Wedellsborg

 

This session cuts right to the core of how integrators should approach innovation. Most people are good at solving problems – but bad at deciding which problems to solve. Are we asking the right questions when we think about innovation and solving clients’ technology problems? A major shift is happening in our client interactions. There’s a focus on business outcomes instead of technical information. Are you ready for this change? Do you have the right people with creative ideas asking the right questions of key clients? Do you know how to establish significant differentiation and heightened value? Get all your answers here from Thomas Wedell-Wedellsborg!

6:00pm – 7:00pm

Cocktail Hour

7:00pm – 9:00pm

Dinner/Entertainment 

Join us for fabulous food and drinks - and get ready for live karaoke and a lip sync battle with a five-piece band! Let Savannah Washburn (swashburn@nsca.org) know when you’ve got your team and songs selected! And watch for our roaming photo booth, too!

Friday, February 28, 2020

7:30am – 8:30am

Breakfast

8:30am – 9:15am

Wake-Up Session: NSCA Legislative Agenda and Business Meeting


NSCA is your voice, your business resource, and trusted advisor. Our annual business meeting will cover the state of our industry, the election of our leadership, and our 2020 legislative agenda. This interactive session is led by NSCA and industry leaders who have specific experience and knowledge about codes and compliance, emerging technologies, risk management, industry trends, growth strategies, and running successful integration companies. Make it a top priority to attend and learn what NSCA is doing to support your business, to keep you informed, and to help you take action when necessary.

9:15am – 10:30am

Opening General Session: Build a Culture of Good

Presented by Ryan McCarty

 

Do you operate your business with the soul of a non-profit? Probably not. But why should you? To drive your business toward greater success. You can leverage your daily work to discover your life calling by making the world better and meeting the needs of others – while still making a profit. Ryan McCarty teaches you how to create a culture of good, which can drive a business toward greater success; inspire employees, customers, and communities; and connect everyone to a greater purpose that empowers them to do more good. Be inspired during this session – and carry that inspiration back to the office with you to inspire your entire team. You’ll learn how to unleash awesome results by encouraging employees to bring their souls to work.

10:30am – 10:45am

Break

10:45am – 12:00pm

Keynote: Outrageous Empowerment: Giving Employees Their Brains Back

Presented by Ron Lovett

 

The secret to winning in business is to reinvent the rules and constantly go back to the drawing board on your own processes and tasks. Ron Lovett gives dead-simple tools and tricks you can use right away as you question every process in your business – from front-line staff to management and ownership. All companies talk about employee alignment through culture and purpose. Here is where you’ll learn how to make it happen, with simple, scalable systems and processes that ensure your productivity matches your mission and empowers your staff to execute.

12:00pm – 1:15pm

Lunch

1:15pm – 2:30pm

Concurrent Breakouts

Track 1

Empowerment Strategies to Build Your Executive Team

Presenter: Ron Lovett
Facilitators: Mike Bradley and Jay Rogina

 

You believe that you have a great culture, the finest employees, and loyal clients. But wait – do you? What strategies do you use to identify the difference between a competent manager and a strong leader? The ideal management team is one comprised of leaders who make decisions using a common set of core values, key metrics, and a keen sense of purpose. Explore Ron Lovett’s ways to build a strong leadership team, identify new leaders, and establish diversity in thinking. From conflict management and healthy tension to making decisions quickly even in the most difficult of times, you’ll walk away knowing how to identify the next group of leaders to coach and mentor others and empower staff to execute at the highest level. This workshop is for attendees looking to grow their businesses by building a strong management team.

Track 2

Digital Marketing: A Model for Creating Predictable, Reliable Revenue Streams

Presenters: Kareim Bakhsh, Max Johnson and Kelly Perkins

Facilitator: Dave Ferlino

 

How are you connecting with a new generation of buyers and key influencers? Some of the best and brightest minds in our industry come together to share tips and techniques that are proven to show positive results. If you want to get started with a digital marketing strategy, you can’t miss this. Begin here and learn about real-world examples of success. We’ll also explore tools, tracking methods, and analytics you can use to measure the effectiveness of the investment required to excel in digital marketing. This interactive session will also provide vital information about privacy rules and protecting personal information captured through lead generation.

Track 3

Winning is No Accident

Presenter: Mike Staver
Facilitators: Dan Schmidtendorff and Brad Caron

 

Great things don’t happen by accident. Instead, they’re a direct result of certain fundamental principles. These principles aren’t a secret – and they aren’t hidden in some far-off locale, waiting to be unearthed. They’re ready and available right now. While these life- and business-transforming principles are simple, they’re not always simple to implement. Learn the equation that creates the highest likelihood of success, the four key principles to pace yourself effectively, and how to deal with obstacles and opportunities. Find a way to win through persistence, hard work, and a focus on results with Mike Staver during this seminar.

Track 4

Driving Accountability Using EOS (Entrepreneurial Operating System®)
Part 2: The Commitment Required for Implementing EOS

Presenter: Ken Ritterspach
Facilitators: Kelly McCarthy and Mike Boettcher

 

Knowing what to do is one thing. Being 100% committed to process improvement is something completely different. Part two of this workshop, led by Ken Ritterspach, discusses cultures of discipline and accountability – and why they must be put in place before you can achieve consistent significant improvement. Meetings and discussions will take on a whole new meaning. Growth will be seen in a positive light – not just as more work. Capacity will be known rather than just something you wish you knew. As a result of this approach, your clients will experience a transformation in the way you deliver projects and quality. Get ready to commit to a system – not just to a new way of doing the same things.

2:30pm – 2:45pm

Break

2:45pm – 4:15pm

Closing Keynote: Leadership Isn’t for Cowards

Presented by Mike Staver

 

Do you have what it takes to inspire, coach, and lead your team? What do they really do when you’re not around? It takes real courage to stand firm in what you believe, get your followers to understand what really matters, and execute effectively. Your ability to influence your followers is vital to creating significant results. Courage is the key element in that process. During this last hour, Mike Staver helps you uncover the three most important steps you will ever take when it comes to courage in leadership, the primary motivator of all people, and six steps to ensure effective execution. Go home knowing what it’s going to take to be a better leader – and get a reality check and a reminder that what used to work just doesn’t anymore.

4:15pm – 5:00pm

Break

 

5:00pm – 6:00pm

Closing Night Reception

 

6:15pm

Closing Night Dinner

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