Course Number:

NW181

Course Level:

Basic

You have installed the best, most technological system for your customer. Now make sure it stays that way! This seminar will give you the tools to give flawless initial training sessions.

You will learn:

• Techniques on how to assess your customer’s starting point before you arrive
• How to determine what content to present during your training session
• Techniques to assess whether your students “get it” or not
• How and when to give evaluations that will guarantee perfect results
• How to get more money out of your customers – generating follow-up opportunities
• Methods to deal with know-it-all and unruly students

Attendees will take home a sample initial training session plan, complete with content, assessment, and evaluation. An open discussion of the top customer difficulties and associated solutions will conclude the seminar.

Learning Unit Value: 4

Member Price:

$249

Non-Member Price:

$325

On-Site Price:

$369

Course Number:

NW242

Course Level:

Intermediate

Hiring the right people is the key to successfully growing your company. Do you hire for the job or create the job for your employees? Learn the secrets to finding the right people for the right positions. Explore interview techniques, personality testing and other strategies to build the right team. Define your goals, your company culture, and your core values to help you find the right people for your own company.

Learning Unit Value: 4

Member Price:

$249

Non-Member Price:

$325

On-Site Price:

$369

Course Number:

NW192

Course Level:

Intermediate

Pondering what loudspeakers/arrangement would be best for any given application? Challenged with determining a layout in order to bid on a project? This class will take the mystery out of this crucial aspect of sound system design, allowing the student to select products and layout loudspeakers. Ideal for those involved with initial system concepts to determine the type and quantity of loudspeakers required for any given project. Real world examples will be demonstrated showing how to arrange loudspeakers manually on paper with attention toward directional realism and uniformity of coverage. Point source vs. distributed arrangements: the pros and cons and when to use one instead of the other. The vital importance of understanding pattern control and when it is most important. Class exercises will provide students with practical hands-on skills. Students will learn how to calculate estimated power requirements to achieve the desired SPL. Intended for technical sales staff and system designers.

Learning Unit Value: 4

Member Price:

$249

Non-Member Price:

$325

On-Site Price:

$369

Course Number:

NW173

Course Level:

Advanced

For Systems Contractors, Project Management is the Bottom Line. Project Management for Owners is specifically designed for maximizing your organization’s operational and financial performance by helping you control every phase of the project lifecycle. Owners who are serious about implementing an effective Project Management culture within their company and acquiring the industry’s best practices should attend this workshop.

The workshop provides Owners a practical roadmap to implement effective Project Management initiatives within their organizations. Only when you, the owner, understand and believe in such an initiative can your organization adopt and implement Project Management best practices to maximize company resources and minimize project costs and risks.

The SIA-sponsored Project Management training programs provide the proper materials and environment for employees to learn and then practice the tools learned. By implementing these effective Project Management principles, we will show you how to begin the process of doubling your Net Worth.

• The objectives of this workshop are to help you understand and implement:
• The Role of Project Management in organizations.
• The Role of Owners in Project Management
• How to implement a “Projectized” culture
• The importance of the Sales Proposals
• How a Project is Planned
• How a Project is Controlled and Implemented
• The Importance of the Project Closeout Process

Learning Unit Value: 4

Member Price:

$249

Non-Member Price:

$325

On-Site Price:

$369

Course Number:

NW102

Course Level:

Intermediate

Your desk is a mess and your voice mailbox is full. You make a daily "ToDo List" but seldom get past the first item. There's an important proposal due this morning but the boss just called an unplanned meeting. Yesterday, you were so busy putting out fires, you actually forgot an appointment. Is there any hope? Can you climb out of this pit, get past the emergency-response mode and start being truly productive?

• The answer is "yes"—if you come to this class! Here you will learn:
• how to prioritize communications, tasks and appointments
• what to file and how to file it (both paper and electronic items)
• how to manage a meeting - even if someone else called it
• how and what to delegate and to whom
• how to deal with drop-ins, unexpected emergencies, long-winded phone calls
• how to manage vendors, contractors, consultants and collegues
• why selling techniques are important for everyone
• how to balance personal and business priorities
• how software can help, and why you should hesitate

Learning Unit Value: 4

Member Price:

$249

Non-Member Price:

$325

On-Site Price:

$369

Course Number:

NS073

Course Level:

Intermediate

Can you use Category 5 or enhanced versions (5e, 6, 6a) to carry analog and digital audio? Or analog or digital video? How about S-video, RGB or VGA? Or broadband/CATV? Of course you can! For some applications, baluns are required. Exactly how to use, and when not to use, Category cables is discussed. Included is a tutorial on balanced lines and how they reject noise and crosstalk. Then we will look at RGB and VGA signals (and their cousins SVGA, XGA, QXGA etc.) in detail. They are analog component delivery systems. They split the signal into component parts that are carried by multi-coax or multipair cables. The delivery time of each pixel component is critical for resolution and picture detail, called “timing” for coaxes, and “delay skew” for twisted pairs. We’ll examine how far you can go in different variations of coax and twisted pair cables, how it is related to screen resolution and pixel size, and how you can calculate these distances yourself.

Learning Unit Value: 2

Member Price:

$129

Non-Member Price:

$169

On-Site Price:

$199

Course Number:

JW1B

Course Level:

Intermediate

In this course, we will explore the how and why interaction occurs between multiple sources and the factors that affect interaction. We will demonstrate these effects with a typical sound reinforcement system and learn some practical applications of these effects to real-world loudspeaker arrays.

Learning Unit Value: 4

Member Price:

$249

Non-Member Price:

$325

On-Site Price:

$369

Course Number:

NS323

Course Level:

Advanced

In this two (2) hour program you will learn how the art of account management can lead to continued business and increased revenue:

• You are frustrated because you loose as much business as you gain each year.
• You are concerned because you feel like you are giving great service to your customers but they still shop you out each year.
• You know you need to treat you clients like prospects but you don’t know how or where to begin.
• You have a great customer base but are worried that you are not getting enough referrals from your raving fans.

To learn why these problems are happening as well as a solution to get around those problems please join us for our educational session.

You will learn:

• How doing what your clients expect is not enough
• How to get 80% of your business from 20% of your clients
• How to create a process at getting and keeping your customers happy
• Why your good customers really leave
• How to build a more solid relationship

Learning Unit Value: 2

Member Price:

$129

Non-Member Price:

$169

On-Site Price:

$199

Course Number:

JL4B

Course Level:

Intermediate

This EASERA class emphasizes the practical use of EASERA for sound system and room acoustic measurements. Particular emphasis is placed on making fast and accurate field measurements and interpreting the results. The class includes an overview of all the modules of EASERA. Due to the complexity of the program, every option will not be discussed nor will every button be pushed, but students will have a good working knowledge of the program and be ready to make their own measurements at the completion of the class. Participants will get more from the class if they have installed EASERA and worked through the tutorial at least once. The goal of the EASERA class is to learn to use EASERA as a tool. We must assume students have a certain level of experience in pro audio and room acoustics. The class is not a class in acoustics or system design.

Learning Unit Value: 4

Member Price:

$369

Non-Member Price:

$480

On-Site Price:

$565

Course Number:

NS212

Course Level:

Intermediate

Maybe your competition doesn't win jobs with price after all. Perhaps they have out sold you by customizing a proposal that explained their company or solution in a way you didn't. Believe it or not, this approach can take less time than you think. Attend this class for ideas on how you can put photos, bios, references and testimonials to work for you on your next proposal. Attendees from this course will walk away with the best practices for creating the winning proposal.

Learning Unit Value: 2

Member Price:

$129

Non-Member Price:

$169

On-Site Price:

$199

Course Number:

NS181

Course Level:

Basic

With more and more technology devices being networkable it is beneficial to leverage your network to perform functions like room scheduling, remote system monitoring and reporting. Additionally, networked systems can report communication status, source usage data, projector lamp hours, and interactive help desk functions.

The objective of this course is to provide technicians with a practical application of Networking as it relates using AMX’s Resource Management Suite (RMS) as a guide.

After this course, the attendee should be able to:

• Understand the concept of resource management
• Recognize potential clients & markets
• Recognize the pull-through revenue opportunities of networkable devices
• Understand the basic user interactions and interfaces that can be monitored
• Understand the impact of a Firewall on resource management
• Understand the use of ports with an IP address

There is no pre-requisite knowledge required for this course, but the Networking 101 Basics (CTK09) course will provide useful background information about networking devices, rules and troubleshooting.

Learning Unit Value: 2

Member Price:

$129

Non-Member Price:

$169

On-Site Price:

$199

Course Number:

NS081

Course Level:

Basic

We have all heard the buzz words—convergence, integration, networking, digital. No matter which word you use, the reality is that we live in an IP-based world and an ever-changing workplace. This session will help you prepare the best route for your business with five key steps toward A/V and IT integration.

Learning Unit Value: 2

Member Price:

$129

Non-Member Price:

$169

On-Site Price:

$199

Course Number:

NS061

Course Level:

Basic

More and more clients are asking integrators to put this brand new HD plasma in my conference room. There in lies the problem, the monitor is a consumer model and may not have what it takes to easily integrate into the professional boardroom AV system. This course will cover the emerging digital formats as well as the aspect ratio concerns between HD and PC rates. We will also discuss design concepts with widescreen display integration as well as HDMI and HDCP in professional AV systems. Prerequisite: 2 years as an AV system integrator or designer.

Learning Unit Value: 1.5

Member Price:

$129

Non-Member Price:

$169

On-Site Price:

$199

Course Number:

JS1B

Course Level:

Basic

Fiber technologies have been around for years, now it has come to a usable medium and an affordable solution for business and home use. This session will cover what fiber is, how it works and what are single-mode and multi-mode transmissions. As we move through this session you will gain an understanding of the differences and peculiarities between copper based A/V and fiber based A/V. There will also be a discussion on connectivity and the components required to test and utilize fiber in the A/V environment. Technology progresses at the speed of light so don't be left in the dark. Incorporate fiber as another tool to aid you in providing high quality and economical solutions for your customer. Prerequisites: 2 or more years in the A/V industry; Intermediate understanding of video hierarchy, signal attributes and A/V components.

Learning Unit Value: 1.5

Member Price:

$129

Non-Member Price:

$169

On-Site Price:

$199

Course Number:

NS012

Course Level:

Intermediate

A condensed version of NSCA's popular BizSkills V.02 session, this session focuses on the work of a project manager in an electronic systems company. The class will cover the following topics: organizing and managing successful projects; the project manager's contribution to good cash flow management; basics of financial statements; working from contracts, proposals, and purchase orders; project tracking tools and documentation; and avoiding Profit-Killers. This course is designed for: new project managers, who require concise training in essential PM skills; project managers with PM experience in other industries, who need an orientation to the electronic systems integration world; lead technicians, who require basic PM skills to coordinate multiple jobs; and staff members, who support the project management and operations departments.

Learning Unit Value: 1.5

Member Price:

$129

Non-Member Price:

$169

On-Site Price:

$199

Course Number:

NS022

Course Level:

Intermediate

In any organization, there are some imposed demands and requirements placed on managers and subordinates. These demands constitute so much of the manager’s time that successful leadership and management hinges on an ability to control this “monkey on the back” effectively. This course will examine the principles of this time management concept and facilitate a better understanding and approach to gaining control of the appropriate time and the essence of the art of effective delegation.

Learning Objectives:

• Recognize Management Time
  • Through discussions participants will explore the meaning of managing time as it relates to the interaction between managers and their bosses, their own peers and their subordinates
  • Participants will be able to understand three basic kinds of time management
• Who’s Working for Whom?
  • Participants will be able prioritize and delegate tasks and functions after careful consideration and explanation of who really is supposed to do what
• Transferring Initiative
  • Given an understanding of a how initiative plays a role in responsibility participants will be able to keep the initiative in their subordinates hands
  • Through discussion participants will understand the five degrees of Initiative
• Managing Your Art of Managing
  • Through discussions participants will be able to identify certain rules of how to care for and nurture those monkeys to keep them off your back
  • Participants will be able to regain their discretionary time with an understanding of the total analogy

Learning Unit Value: 1.5

Member Price:

$129

Non-Member Price:

$169

On-Site Price:

$199

Course Number:

JW3B

Course Level:

Intermediate

Twelve solid design principles that are critical to the success of media-equipped classrooms, lecture halls, and training facilities. (Note: this course is more about facility design than system design, although there is some overlap, such as placement of screens, projectors, and speakers).

Learning Objectives:

1. How and why to design from the inside out at the very start of the project
2. How to choose room size and shape and locate seats for visibility and interaction
3. How to size and locate reflective screens, projectors, and flat panel displays
4. Methods of solving conflicts between building infrastructure and AV needs
5. How to use lighting to support learning: the importance of contrast and student visibility.
6. How to design electrical power circuits to prevent hum and noise
7. What makes good acoustics and low noise: how to spec and how to achieve them
8. How to specify system components, including projectors and sound systems
9. The essential IT requirements for AV
10. How to design smart control systems that guarantee users will love your work

Items attendees will receive:

• Handout with 12 Rules of Thumb for Electronic Classroom Design
• Diagrams and photos of actual electronic classrooms
• Basic drawing tools

Learning Unit Value: 4

Member Price:

$249

Non-Member Price:

$325

On-Site Price:

$369

Course Number:

NL102

Course Level:

Basic

This four hour seminar will introduce attendees to the basics of digital delivery in broadband networks. Taught by one of the industry’s leading experts, Steve Hegge of Blonder-Tongue Laboratories, this workshop will focus on topics within four general overall categories including: QAM Theory- Headend and Distribution Basics, Overview of Digital System Elements, Understanding Transcoding, and Digital System Operation. All attendees will receive a full set of course material that will cover additional information including:

• QAM Basics
• Program Sources
• Headend Equipment
• Transcoding Basics
• System Operation

This course is ideal for designers and technicians or anyone with interest in digital delivery in broadband networks.

Learning Unit Value: 4

Member Price:

$369

Non-Member Price:

$480

On-Site Price:

$565

Course Number:

NW162

Course Level:

Intermediate

If you are having the following problems and are frustrated by those problems then please attend our eight (8) hour course on how to differentiate yourself from other companies and salespeople.

1. Price is a key factor in getting and keeping business. In fact you may be selling “value” and still having to lower price.
2. Your sales cycle is getting longer and you are unsure why.
3. Prospects are eager to see you and get your information but then never buy. They may be even using your information and turning you into an “unpaid consultant.”
4. Doing stellar proposals and presentations only to get “think it over.” You just wish they would say “no.”
5. Differentiating your company from the competition especially since everybody has the best service, highest quality, best relationships, etc.

To learn why these problems are happening as well as a solution to get around those problems please join us for our educational session.

You will learn:

1. A system to help you close more deals
2. A methodology to help shorten your sales cycles
3. How to reduce the amount of discounting for your products and services
4. How to sell without giving away your valuable expertise
5. Why people really buy

Learning Unit Value: 4

Member Price:

$249

Non-Member Price:

$325

On-Site Price:

$369

Course Number:

NS241

Course Level:

Basic

What is the difference between a Hub and a Switch, or a LAN and WAN? This course is designed to aid the AV professional in communicating with the IT professional. This course will take a broad look at network types as well as components that make up a network. You will also gain an understanding of common terminology as well as network system protocols and designs.

Learning Unit Value: 2

Member Price:

$129

Non-Member Price:

$169

On-Site Price:

$199

Course Number:

NS292

Course Level:

Intermediate

The digital multimeter is found in the toolbox of virtually every low voltage systems technician. However, this tool is rarely used to its full potential. Through the use of knowledge and measurement aids, the field technician can verify and troubleshoot a large amount of audio and video electronics and wiring with the DMM. This class will explore the possibilities of the DMM and show how to make valid measurements and then extract useful data from these measurements. The goal is to prepare the technician to become more effective and efficient at troubleshooting and evaluating low voltage systems.

The class will start with a brief history and overview of the DMM. Proper measurement methods will be outlined and common measurement errors explained. Various adaptors, devices, and data logging software will be shown how to increase measurement possibilities, speed, and accuracy. The class will examine some real world problems and work through the measurements to evaluate the problem. A CD will be provided to each attendee with a collection of test signals, Excel calculators, common measurement values, and plans and schematics for making helpful measurement adaptors and devices.

Learning Unit Value: 2

Member Price:

$129

Non-Member Price:

$169

On-Site Price:

$199

Course Number:

NS262

Course Level:

Intermediate

This course will explore and discuss current trends in design of AV systems for the corporate market. What are the trends? What are corporations expecting of their systems?

Learning Unit Value: 2

Member Price:

$129

Non-Member Price:

$169

On-Site Price:

$199

Course Number:

NS302

Course Level:

Intermediate

Determining the users’ functional needs at the beginning of a project is the most important step in providing an AV system that adequately supports those needs. This course reviews the best practices for obtaining the users’ needs, benchmarking with other facilities, conducting needs analysis meetings, and creating a report that functionally describes the users needs as a basis for AV system design and integration. Attendees of this course will receive a copy of the book “Audiovisual Best Practices: The Design and Integration Process for the AV and Construction Industries”, which Tim Cape co-authored. The book explores the entire process of audiovisual design and installation and provides step by step guidelines on how the process should occur for a successful outcome. It is written for AV industry professionals as well as design, construction and facility professionals who work on projects involving AV systems and infrastructure. The book includes useful checklists, meeting agendas, and other sample documents for use during any AV project.

Learning Unit Value: 2

Member Price:

$129

Non-Member Price:

$169

On-Site Price:

$199

Course Number:

JS2B

Course Level:

Intermediate

This class covers the basic steps in the process of job estimation, how to get started, and fundamental elements in building a job estimate. Materials and software are provided along with a clear presentation of the topic based on the presenter's experience. This class is for business owners, estimators, managers and salespeople.

Learning Unit Value: 2

Member Price:

$129

Non-Member Price:

$169

On-Site Price:

$199

Course Number:

NS271

Course Level:

Basic

If you are new to sales in this industry, how are you ever going to be successful if you don't know how to speak the same language that your buyer does? Attend this course to find out how to "talk the talk." This course will address how to make sure you're speaking in a language your buyer understands and how you can do it effectively for various markets into which you may be selling. As the various markets served by salespeople are covered, terms you need to know in each market will be covered. Leave with a better understanding of ways you can identify with your buyers and sell more immediately and effectively.

Learning Unit Value: 2

Member Price:

$129

Non-Member Price:

$169

On-Site Price:

$199

Course Number:

NS161

Course Level:

Basic

If you are having the following problems and are frustrated by these problems then please attend our two (2) hour course on how to recognize and recruit people who can and will sell.

1. You are frustrated because the interview is the best “Sales” job your sales team has ever done.
2. You have a difficult time recognizing the difference between a person who CAN and a person who WILL sell.
3. You are tired of your people keep telling you how busy they are but sales don’t seem to be growing.
4. You interview candidate after candidate but don’t know how to know they will be successful.
5. You are concerned that you are not spending your time in the areas that will get the most out of your team.

To learn why these problems are happening as well as a solution to get around those problems please join us for our educational session.

You will learn:

1. How people buy affects how they sell
2. Understanding what different things people need from you to help their results
3. Why some people are uncomfortable talking about money and how that hurts profits and sales
4. How to translate past successes into success for your organization
5. Why people really buy

Learning Unit Value: 2

Member Price:

$129

Non-Member Price:

$169

On-Site Price:

$199

Course Number:

NS131

Course Level:

Basic

Begin the dreaded task you've been putting off—MARKETING. You always thought you needed a degree in marketing or were forced to hire an expensive consultant to even begin to market your firm. During this two hour session we will survey all of the channels of marketing available to an integration company in this modern world. We will discuss the changing landscape of traditional and current marketing vehicles. We will touch on the concept of Integrated Marketing Communications and get a broad view of all the possibilities. The most important component of this course will be the actual creation of a basic marketing plan that can be put into place today. We will determine the market segments that each firm has deemed most profitable and thus most desirable, and then determine the best ways to reach this now identified group. The mere determination of your target customers is valuable and then to address separate styles for reaching them will become more clear. This course should be useful to all owners and managers who desire to do more business with their desired customer base.

Learning Unit Value: 2

Member Price:

$129

Non-Member Price:

$169

On-Site Price:

$199